Welcome to Christian Web Designs

FAQ - Frequently Asked Questions about Web Hosting

How long will it take to setup my web hosting account?

All accounts are now setup within no time following completion of payment by credit card or PayPal, no need to wait!

Can I upgrade my plan in the future, what is the cost?

You can upgrade your plan at anytime by emailing contact@roxanna.us  you only pay the difference between your existing and new plan, there is NO cost for doing that, you get a credit for the unused time on the existing plan.

Are there any setup fees or other hidden costs?

We guarantee there are NO setup fees or hidden costs of ANY kind, you just pay the cost of the hosting plan for 6 or 12 months, plus the cost of a domain name if you need it.

Do I need to transfer my domain to use your hosting?

No, you DO NOT have to transfer your domain  to use our hosting, if you have a domain name already then select 'I have a domain name already' at step 2 of sign-up, you will just pay us for the hosting. Following payment you will receive the welcome email containing our 'Nameservers', you login at your domain registrar and set the nameservers, then the Internet knows to find your website on servers.


Do you provide a shared SSL Certificate on the server?

Yes, every server has it's own SSL certificate installed, saving you the cost of buying your own (normally about US$79). To use the shared SSL all you have to do is point your visitors to https://your.servername.com/~username/ Please see your welcome email for your server and username.

How to I login to my control panel?

The Control Panel (cPanel) is used to configure the features of your hosting account, to log into your cPanel you can use either the IP address or your domain name followed by :2082, for example:

http://12.34.56.789:2082 or http://www.yourdomain.com:2082 (after DNS propagates)
Username: See welcome email
Password: See welcome email

Use the IP address if your DNS has not resolved to this server yet.
The http:// must be present in the address to access port :2082

Do you offer any free website templates to your customers?

Yes we do, as a thank you for choosing us to host your site we have prepared 50 high quality website templates worth over $1000 for exclusive download You will be sent a link at the time of purchase to download these.

**We at Christian web designs have the right to cancel any order at anytime if we feel that you have inappropriate materials on  your web site.